FAQS

How Can We Assist?

WHAT ARE THE PAYMENT OPTIONS?

We accept Mobile Money payments, and Bank Transfers. To ensure your payments are received through the right accounts, we do not accept physical cash.

WHAT IS YOUR RETURN POLICY?

Due to the highly personalized nature of each gift, we do not accept returns. If you are unsatisfied with any product, kindly contact us about it and we will sort you out kindly. Customer satisfaction is our highest priority.

WHAT IS YOUR BOOKING POLICY?

We need at least 7 business days to process your order, so you kindly order at least 7 days ahead.

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